The FIA is the largest fire protection trade association in the UK, and with more than 800 members, it represents a significant proportion of the industry and is a major provider of fire safety training. Their main objectives are to promote, improve and perfect fire protection methods, devices, services and apparatus and they achieve this through the representation of their members and provide technical support, guidance and opportunities for professional advancement through education and regulation.
Certification to ISO 9001:2015 provides assurance that ESP has evolved its management system to meet the growing needs of its customers and other key stakeholders.
Awarded by certification body NQA, ISO 9001:2015 is the internationally recognised standard for Quality Management Systems (QMS) and the most widely used QMS standard in the world, with over 1.1 million certificates issued to organisations in 178 countries. ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of an organisation to consistently satisfy customers and other stakeholders. In simple terms, it provides the basis for effective processes and effective people to deliver an effective product or service time after time.